The room price includes the breakfast buffet and VAT. The following additional services are also always included:
Depending on the season, the hotel may require payment in advance, and also when you book at the FIX rate (non-refundable rate). Bookings at this reduced rate cannot be cancelled and are charged directly to your credit card.
Up to 15 days before your date of arrival, your booking can be cancelled or amended free of charge (except for the FIX rate and bookings between 26 December and 2 January). From 14 days before your date of arrival, you will incur cancellation charges.
Please note our T&Cs.
The cancellation charge is not lost. The cancellation charge can be deducted from another booking at the same hotel within 12 months. This service is only available for direct Sunstar bookings. It does not apply to reservations made via third-party providers (Booking.com etc.).
Sunstar Hotels offers a four-stage loyalty programme. This allows you to enjoy price reductions of up to 20% and numerous other benefits when you book directly with a Sunstar hotel. To the Sunstar Loyalty Programme.
You don't have a Sunstar Loyalty Card yet? Ask for one at Reception when you check out of the hotel.
Additional bed for children under 2, free of charge.Children aged 2 and over, CHF 70.00 in summer | CHF 95.00 in winter.
Dogs are welcome here and allowed in all our room categories. Access to the restaurant, indoor pool and spa is restricted. The supplement is CHF 25.00 per dog/night (excl. food).
Please include your four-legged friend when you book.
The hotel is easy to reach on public transport.
By rail: Take the train to Chur. Then change for the train to Arosa (platform 2). The hotel offers a shuttle service from Arosa station to the hotel. Please tell us your time of arrival.
By car: Take the A13 to Chur Süd, then follow signs to Arosa through the town of Chur. Take the first exit at the 1st roundabout, the first exit at the 2nd roundabout, the second exit at the 3rd roundabout and then follow the signs to Arosa. Journey time from Chur approx. 45 minutes.
This card entitles you to use the mountain railways, local bus, pedalo boats on the Obersee, Rope Park and much more free of charge. You also get 50% off tickets to Bärenland (Bear Sanctuary).
The hotel has 30 outdoor parking spaces (subject to availability & non-reservable) and an indoor car park for which a supplement is payable. Reservations are essential for the indoor car park.
Your room will be ready for you by 3 p.m. on your day of arrival. Early check-in may be possible, subject to availability.
Early check-in and late check-out both depend on the availability of the room.Late check-out by 5 p.m. can be booked for a charge of CHF 75.00/room.
Please ask at the Reception.
Please vacate your room by 11 a.m. on your day of departure. Late check-out by 5 p.m. can be booked for a charge of CHF 75.00/room, subject to availability.
Our Reception is staffed every day until 11 p.m. If you are due to arrive after 11 p.m., please inform the hotel.
Yes, you can leave your baggage here free of charge. The hotel has an unsupervised baggage room. The hotel accepts no liability.
Different kinds of bread, a number of muesli varieties, various egg dishes, fresh fruit, a selection of regional and national cheeses and a wide range of sausage and cold meats. The range of drinks includes various kinds of coffee, fresh fruit juices and selected teas.
Even our breakfast buffet is designed to ensure that your day gets off to a relaxing start. We offer numerous gluten- and lactose-free products.
Half-board per adult (booked in advance for the entire holiday)CHF 53.00
Half-board per adult (booked at the hotel)CHF 58.00
Evening meal per child | children's menu, children's buffet or half-board menufree until age 1Age 2 to 5: CHF 12.00Age 6 to 11: CHF 24.0012 and over: CHF 53.00 / CHF 58.00 (Half- board adult)
Breakfast: 7 a.m. – 10 a.m. (Sunday until 10.30 a.m.)Lunch: 12 noon – 2 p.m.Evening meal: 6 p.m. – 9.00 p.m.
Summer: 4 p.m. – 11 p.m.Winter: 4 p.m. – midnight
We are happy to cater for your individual needs and conjure up some suitable treats for your taste buds. Please tell us about any food intolerances when you book.
Our kitchen team can prepare a vegetarian version of some dishes and an option for vegans, both on request. Please let Reception know well in advance.
During the published opening hours, we are happy to serve food in your room for a supplement of CHF 5.00 per person.
You have free access to Wi-Fi throughout the hotel.
The Family room category has a coffee machine, including a small selection of capsules.
Continue straight along Poststrasse until you reach the COOP in the centre (on the right), after 50 m by Didi’s flower shop turn left (follow the yellow sign to the hotel). At the next junction, turn left again and follow the road for about 200 m.
It takes about 15 minutes to walk to the station, or on the hotel minibus it takes about 4 minutes. The nearest stop for the free local bus is about 5 minutes' walk from the hotel.
Yes, the hotel has two lifts.
The hotel does not have a separate à la carte restaurant, but you can enjoy the menu of the day or a small selection of alternative dishes in the main restaurant.
Yes, the hotel has a lockable ski room with heated ski boot racks.
We will collect you from the station in Arosa free of charge on request. Please let us know your arrival time in advance.
Yes, there are two charging stations for electric vehicles in our garage, including 1 TESLA Destination charger. Charging your car is free, but you must pay to reserve an indoor parking space.
We work with Luzi Sport at the valley station at the Weisshorn cable car. Sunstar guests benefit from special hire rates. All equipment hired from Luzi Sport can be deposited free of charge at the valley station.
No, the hotel will send you a registration form in good time before you arrive. Please fill in all the required details and return it to email@example.com. The reservation will be made by the hotel and on the day you arrive you only need to collect the materials from the ski school (jacket and vouchers).